Design Thinking
​​This intensive and practical programme will provide attendees with all of the knowledge, skills and mindsets they need in order to be effective users of Design Thinking and to lead empathy-based innovation in the workplace for hard, measurable results and greater effectiveness and efficiency.
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Objectives:
The course has the following objectives:
1. To understand the true meaning of innovation, its value and benefits, opportunities for innovation and barriers that may be encountered and utilise a range of tools, frameworks and approaches for innovation in the workplace.
2. To understand the meaning, principles, benefits and stages of Design Thinking.
3. To be able to use empathy as the starting point of the Design Thinking process.
4. To be able to accurately define a problem or challenge as part of the design thinking process using relevant tools and approaches to ensure a fuller understanding of the issues faced.
5. To know what is involved in ideation, methods and approaches for ideation and the value it creates in Design Thinking.
6. To understand the purpose of prototyping and the forms that prototypes may take in Design Thinking.
7. To be able to handle testing in Design Thinking and know how this may be conducted.
8. To form action plans for application of the training at work.
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Duration:
2 days
Who Should Attend:
The course is aimed at anyone who wishes to discover more about the uses and power of Design Thinking, how empathy can lead to hard and measurable results, or is involved in business development or improvement.
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