Crisis Management and Leadership

A crisis is a sudden, unexpected negative event that has the potential to cause major lasting disruption and that requires decisions to be made in a short time in order to ensure business continuity. Managing a crisis and leading before, during and after such times requires the right knowledge, skills and mindset; this intensive and practical course, supported by a range of impactful case studies, will provide participants with the competences needed to be effective crisis managers and crisis leaders.

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Objectives:

The objectives of the course are:
1. To understand what makes a “crisis” and the characteristics of the different forms crises can take.
2. To be able to utilise all stages of crisis management.
3. To understand the role that planning and prevention have in crisis management.
4. To develop the communication skills necessary for managing in a crisis.
5. To advance leadership in crisis situations.

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Duration:

1 day

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Who Should Attend: 

The course is aimed at anyone who needs to develop their competences in preparing for and managing in crisis conditions.